screen just went blank during tutorial

[mathman54]

HI;
I was just going through the tutorial, I started at the beginning again.
My system is an HP 700-330qe. It has an intel i4701 3.6 GHz processor, an NVidia GT640 graphics card, ram is at the Max, around 24 GB. Beats audio. Windows 10 latest version.
This is the first time this happened. Any ideas on what to do when this happens?
Mark

[Vice]

Check your Windows 10 sleep/power settings. It may have not receive enough input through a required device to keep the monitor from turning off. Another possibility is a dirty system that shut down when temperatures exceeded limits. Check your CPU heatsink, GPU heatsink, all related fans, and case cleanliness. A faulty power supply might also apply, causing turn offs unexpectedly more often when a game is requiring a higher power load.

[mathman54]

That is not it. My power options are set to never for both options. My computer is just over a year old.

[Vice]

Not sure what it might be then, since such a potential non-power/screensaver issue hasn't been reported before, there is no additional information to go on. But it sound like everything else is working and the display is turning off for some reason. Perhaps the monitor itself has some kind of timeout function?

Since it turns off at about the same time each time during training, that suggests a timer is running out somewhere that is turning off the screen.

This thread may be of use to you also: http://www.tenforums.com/performance-ma ... post443937