problems loading on Remula 1

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problems loading on Remula 1

Post by DaveK »

EDIT: I've moved this post from the EM forum since R1 is working OK

I can't log onto R1. I time out with the "can't load 3D graphic" error at 98% (differeent lines each time) or sometime the generic Windows "program causing a problem" error at 100%.

I've looked at the stuff about memory problems - I have4+GB memory free, the firewall lets EM through. I'm got AVG's gaming mode switched on. The problem started yesterday :(

I can load SP though!

MMaggio says that it isn't a problem with R1. Any advice appreciated! :)

[Edited on 16-8-2011 by DaveK]
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problems loading on Remula 1

Post by MMaggio »

I reset the server just to be sure and I am working.
Are you running any graphic mods in the game?
You might try joining with the mods off since it doesn't appear to be a memory problem.
I don't think the hud mods would cause it, more likely one of the nebula or background mods. Otherwise, you will have to wait for Vice... at least 3 hrs from now.
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problems loading on Remula 1

Post by Maarschalk »

Where there any changes made to your computer prior to the problem, like recent updates, changes to or modified modds for EM or did you change any graphics settings in game or graphics card wise.....etc?

The last resort to solve the problem might be to restore your computer system to a date prior to when the problem started.....;)
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problems loading on Remula 1

Post by DaveK »

Thanks for the quick response!

I've restored back to over a week ago - no difference

I took out the sound (rain, thrusters, alerts etc) mods I'd added recently - some profiles loaded; some didn't; I restarted EM and a couple of profiles loaded once but would not reload - I saved the most recent profile I have into a new slot and it appears to reload OK - we Capricorn's aren't superstitious but touch wood!

I've now done a full system restart and am about to try again.

Next step if it hasn't settled down is to take out the very cool HUD mod I've put in (hope I don't need to!)

Again, thanks :)
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problems loading on Remula 1

Post by DaveK »

After the reboot the first time I tried the profile it crashed - a second try worked, as did the next few reloads.

I cleared the temp file cache and tried reloading - it crashed but then reloaded OK after that

I'm guessing, but it would appear that the first time the profile starts it crashes because it can't load a 3D graphic, but puts temp graphic files into a cache - it then will load. :o
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problems loading on Remula 1

Post by SeeJay »

Have you tried reinstalling the latest build?
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problems loading on Remula 1

Post by DaveK »

From post: 112596, Topic: tid=7875, author=SeeJay wrote:Have you tried reinstalling the latest build?
Hi SeeJay

Yes - I had used one downloaded from one of the game site links, so I downloaded it from Starwraith - same problem

First time attempt at a load after a reboot fails (this time before it even started to load)

Second and subsequent loads seem to work fine.

I'm just about to see if the same happens in SP

(ps just has a great time sorting our % in Onyx and taking on some combat contracts in Cerulean :) )
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problems loading on Remula 1

Post by SeeJay »

Just to rule out any build problems. What build are you using, 1.508?
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problems loading on Remula 1

Post by DaveK »

From post: 112598, Topic: tid=7875, author=SeeJay wrote:Just to rule out any build problems. What build are you using, 1.508?
yep - downloaded a couple of hours ago

Another snippet: SP loads first time, after a reboot no problem, but the when I try MP immediately after, it crashed.

it's a mystery

Lines causing problem are around 63xxx - 65xxx. and it's a 3D object it can't load!

(maybe my flat screen is a bit too thin :-) ) - now the smiley insert doesn't work!! :-(
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problems loading on Remula 1

Post by 49rTbird »

Just connected on my old laptop and all seem ok.:)
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problems loading on Remula 1

Post by DaveK »

It's the first time I've had a problem! :)
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problems loading on Remula 1

Post by Viper »

I'm reasoning this from a Freelancer point of view and have no clue how things work server side with Evochron, but if it only persists when you're trying to go MP, maybe some server side files related to your player account have gotten corrupted? I can imagine that happening when you add and remove a lot of mods. But again, that's the direction I would think in if you were playing Freelancer.
Just a thought. I hope you sort it.
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problems loading on Remula 1

Post by Vice »

Almost sounds like an interference issue from a security program (perhaps after an update or new install). That is, something may either be blocking the memory the game needs to extract and load those file at those points in memory. It's no surprise that it might work fine in SP vs MP since the points in memory can change between the two modes. Something may have changed recently with an update to AVG or something else changed on your system resulting in either a file access or memory access problem. What does msinfo32 report as free physical memory? Have you tried fully disabling AVG temporarily?
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problems loading on Remula 1

Post by DaveK »

Je ne comprend pas!

I disabled the three mods I use (ship/HUD, trees/nebulae and warp effects. Everything loaded fine first time so I re-enabled them one at a time - everything loaded fine! :D

At the moment the problem has drifted away like it appeared - no warning, no apparent reason!

I'll give it a thorough workout tomorrow, check the msconfig info and if the problem returns, turn off AVG.

Sorry to have caused a fuss! And thank you very much to everyone who chipped in with advice :):):) What a super forum to be part of ;)
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problems loading on Remula 1

Post by 49rTbird »

I had to give up on using the Nebula mod (it looks so good) as I got a 50% fail to load rate and even got dropped in game at times.:(
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Post by DaveK »

good point - I might have to go back to the older nebulae - they were very good, anyway - perhaps even a mix. :)
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Post by DaveK »

arghhh! Did it again, but this time when I enetered the hangar for the first time

I'll check a couple of other profiles in case its a corrupt one (thanks Seejay), and try a fresh profile as well.
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Post by SeeJay »

Hmmm, I got problems as well now.

Was just getting an Error 118 - Array does not exist or array subscript out of bounds at line 11384.
(Same when trying SP)

Tried restarting computer but didn't work?

Just tried anoher profile. Worked.

[Edited on 2011-8-16 by SeeJay]

[Edited on 2011-8-16 by SeeJay]
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Post by DaveK »

Tried from a fresh restar of the PC this morning and loaded, entered hangar without issue! :D

crashed on leaving hangar :(

Some proper "experimental" data gathering need!
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Post by SeeJay »

From post: 112628, Topic: tid=7875, author=DaveK wrote:Tried from a fresh restar of the PC this morning and loaded, entered hangar without issue! :D

crashed on leaving hangar :(

Some proper "experimental" data gathering need!
My suggestion is that you send the profile to Vice.
He can then fix it or rule out that it's profile related.
I send him mine last night and it was fixed this morning.;) (Software related problem)
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Post by DaveK »

After all sorts of testing with several profiles and getting varying results but definitely problems I moved onto phase 2 - remove mods to see if it is a memory clash; - removed the nebulae/trees mod in the environment folder and the crashes have gone away (really gone I hope)

Vice: the main error code is 7018 at line is 65896 (with one at 63562) - I have 4.5B free physical memory and the nebulae mods have worked fine for a few weeks (size: 25.6MB) - any ideas? :)
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problems loading on Remula 1

Post by slamscape »

I had an issue yesterday connecting as well, not sure if it is related. When I joined I got an error that I was either banned or the server was full, SP works and I haven't had any problems up until yesterday.
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problems loading on Remula 1

Post by Dingo »

From post: 112634, Topic: tid=7875, author=slamscape wrote:I had an issue yesterday connecting as well, not sure if it is related. When I joined I got an error that I was either banned or the server was full, SP works and I haven't had any problems up until yesterday.
this happens from time to time. Usually resolves itself within an hour. I don't know what causes it tho.
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problems loading on Remula 1

Post by MMaggio »

Don't know what time you all tried to join, but the cable was out twice last nite, my time.
Once for about an hour and again later for at least 4 hrs.
Since my bladder won't let me sleep more than 2 hrs at a time, I kept cking it. Everything was out including the TV
i was able to reboot the server around 4:am my time.
Server is working fine atm.
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problems loading on Remula 1

Post by Vice »

Vice: the main error code is 7018 at line is 65896 (with one at 63562) - I have 4.5B free physical memory and the nebulae mods have worked fine for a few weeks (size: 25.6MB) - any ideas?
Just what I had posted above. Still sounds like an interference issue to me. Did you try fully disabling AVG temporarily? If there are residual tasks it leaves behind, it may be necessary to uninstall it fully (using something else in the meantime for protection), then test.

Some of the mods may be using enough memory to encounter the interference issue with whatever is causing it. Another step you can try if you determine the mods are part of the cause is to lower the resolution of some of them and/or remove a few. If some of the textures are 1024X1024 or higher, try reducing them to 512X512 and see if things change.
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