it works

robby 1987 · Post by **robby 1987** » Mon Jan 10, 2011 5:31 pm

Mercenary doesn't work yet Legends does..
i've tried quite a few ways to sort it. from turning avg off
updating my nvidia 9600 gt etc.
I don't understand how an older game in the same series if defiant of working on the same machine and is bought and downloaded through IMPULSE app
.. running on
vista 64 bit
intel (R) core(TM)2 Duo CPU E8400 @ 3.00GHz, Â£000Mhz, 2 Cores(s), 2 Logical Processor(s)
Gigabyte Mother borad ..P35-DS3
Total Physical Memory 6,141.69 MB
Available Physical Memory 3.80 GB
Total Virtual Memory 18.37 GB
Available Virtual Memory 16.29 GB
Page File Space 12.58 GB
Nvidia GeForce 9600 GT

Post by **Vice** » Mon Jan 10, 2011 5:54 pm

'Doesn't work' won't help me help you find out what's wrong. Please provide details on what error messages you are seeing if any and how far along in the game problems occur. Mercenary and Legends use very different platforms, so one can certainly work while the other doesn't.

I can say that if you have 6.1 GB of physical memory and only 3.8 of it available, that means you have over 2 GB of the memory being used up by other programs in the background. That can suggest something running that could potentially interfere with the game. Other possible causes are pretty well documented in this section of the forum, from 'parameter is incorrect' error messages to media loading errors to CTD's.

soulsacrifice · Post by **soulsacrifice** » Mon Jan 10, 2011 5:56 pm

What exactly happens when you try and start it up?

Have you tried redownloading and reinstalling? Should have no problems with that system.

robby 1987 · Post by **robby 1987** » Mon Jan 10, 2011 6:03 pm

tried both after game launch did nothing..even download latest version of game from site still nothing.

try to launch game and i get this

Problem signature:
Problem Event Name: APPCRASH
Application Name: EvochronMercenary.exe
Application Version: 1.0.0.0
Application Timestamp: 4b7840d9
Fault Module Name: StackHash_8d13
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00007941
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid= ... cid=0x0409

[Edited on 1-10-2011 by robby 1987]

Post by **Vice** » Mon Jan 10, 2011 6:19 pm

That (stackhash error) can happen on an older unpatched edition of Vista (pre-SP1). All you usually need to do is just apply SP1 or SP2 for Vista and the game should then work.

robby 1987 · Post by **robby 1987** » Mon Jan 10, 2011 6:25 pm

Os was updated 2 nights ago but will see if i can download the Service packs for vista to fix this..thanks for the advice ..i'll let you know if it works..

Post by **Vice** » Mon Jan 10, 2011 6:33 pm

SP1 is a prerequisite for SP2, so if you don't already have that installed, you'll need to do that first. To download and install SP1, you can use the links available here: http://support.microsoft.com/kb/935791#Download

robby 1987 · Post by **robby 1987** » Mon Jan 10, 2011 9:33 pm

installed sp1 plus 2 ..game started up..entering my ref id and key..thanks for the help

SeeJay · Post by **SeeJay** » Mon Jan 10, 2011 11:30 pm

Welcome robby, hope to see you out there.

robby 1987 · Post by **robby 1987** » Tue Jan 11, 2011 1:16 am

..Microsoft is nothing but trouble..automatic updates..yeah right..

well any ways the game works now and well thanks to vice mentioning about the service packs..had to update my sound card after windows droped it.

typical

Post by **Marvin** » Tue Jan 11, 2011 4:31 am

1987 ... exactly 30 years after the original Robby left Altair IV.

Maarschalk · Post by **Maarschalk** » Wed Jan 12, 2011 5:30 pm

Hi Robby 1987, welcome to the game and forum...see you out there some time....

49rTbird · Post by **49rTbird** » Wed Jan 12, 2011 6:46 pm

hi Robby 1987, Welcome to the forum and the Sim. Have fun and hope to see you out there sometime.