game crashed then didnt work at all...

Autopilot · Post by **Autopilot** » Thu Jun 21, 2012 11:05 pm

urm...

my game crashed with an massive error and now its not working at all... i went online and it wasnt on properly so i quit and then this happened...

it gave me this...

m_dwRuntimeErrorDWORD=Internal Code:0
m_dwRuntimeErrorLineDWORD=66427

[Edited on 6-21-2012 by Autopilot]

Cindy · Post by **Cindy** » Thu Jun 21, 2012 11:11 pm

Something similar happens to me sometimes. How I end up fixing it is moving my pilots and mods to an external folder (like on the Desktop) and then completely uninstalling the game and deleting the folder that it was installed to. After that, I re-install the game and move the pilots and mods back to the folder where the game was installed to. I'm using the download version from starwraith, not steam, so I don't know if the same thing will work with steam or not... or if there is another easier way... that is just what I end up doing every time the game won't launch...

Autopilot · Post by **Autopilot** » Thu Jun 21, 2012 11:13 pm

oh no... ok ill try that, thanks Cindy

it's the pilot.sw file i need right? no probably all the .sw files?

[Edited on 6-21-2012 by Autopilot]

Cindy · Post by **Cindy** » Thu Jun 21, 2012 11:20 pm

Yep, move any pilotX.sw files out of the folder or you'll lose them. X = any number. And any mods that you have will also need to be moved out. I hope it works!

Autopilot · Post by **Autopilot** » Thu Jun 21, 2012 11:22 pm

hey me too... life just wouldn't be the same... lol
thanks!

Cindy · Post by **Cindy** » Thu Jun 21, 2012 11:22 pm

You're welcome.

Autopilot · Post by **Autopilot** » Fri Jun 22, 2012 1:07 am

i got the same error within like 10 minutes of trying new download!!!! but this time I said no to EXIT the prompt and it stayed on... and it's working, but now I CAN'T GET ONLINE!!!!!!!!

it happens when I join a game but I'm not in the game properly, the PING is 200 and I Exit, then it dies... and I have to say NO to the prompt otherwise I'll have to download the game again... because it doesn't launch...

man... that's the devil!

Very annoyed. as I get the blocked message on every server too...

[Edited on 6-22-2012 by Autopilot]

Cindy · Post by **Cindy** » Fri Jun 22, 2012 1:50 am

From post: 139046, Topic: tid=9457, author=Autopilot wrote:i got the same error within like 10 minutes of trying new download!!!! but this time I said no to EXIT the prompt and it stayed on... and it's working, but now I CAN'T GET ONLINE!!!!!!!!

it happens when I join a game but I'm not in the game properly, the PING is 200 and I Exit, then it dies... and I have to say NO to the prompt otherwise I'll have to download the game again... because it doesn't launch...

man... that's the devil!

Very annoyed. as I get the blocked message on every server too...

[Edited on 6-22-2012 by Autopilot]

Sorry it didn't work.

For the blocked message... Have you tried allowing the game through your firewall? I know for a while I had to manually do that or it wouldn't let me on at all...

When the PING is 200, I'd suggest waiting a few minutes before restarting. Sometimes it just takes time for the connection to become stable. Usually I end up waiting 2 to 5 mins. on any server before my connection stabilizes and lets me fully in the game -- and sometimes my connection refuses to stabilize.

Anyway... I hope you get it sorted out. And my apologies for giving you an answer that didn't seem to help at all.

Edit: I'd also suggest backing up a copy of the latest game download onto a storage device and then you won't have to re-download it every time you re-install the game... as well as any mods, pilots, etc. that you may not want to lose if your system fails... Back-ups help a lot!

[Edited on 6-22-2012 by Cindy]

Austin · Post by **Austin** » Fri Jun 22, 2012 1:55 am

It was good flying with you earlier Auto. It's funny because G1 started giving the same issue

You said you are using wireless, right? How far are you from the router? That could be an issue, and you said you were having crappy weather. Before I got my new wireless card, bad weather use to all but kill my wireless signal

Hope you get it going man. Catch you out there!

Autopilot · Post by **Autopilot** » Fri Jun 22, 2012 1:57 am

oh the games working fine since downloading it again, I'll try the firewallmagig... although I'm not really sure how I let the game through!? or is that just turning off the firewall?

Post by **DaveK** » Fri Jun 22, 2012 8:30 pm

From post: 139051, Topic: tid=9457, author=Autopilot wrote:oh the games working fine since downloading it again, I'll try the firewallmagig... although I'm not really sure how I let the game through!? or is that just turning off the firewall?

I use AVG firewall (and antivirus) and it has a "game mode" option.

When you save your pilot profiles, don't forget the maplog.sw, and keymap8.sw, as well

If you have saved any templates in the hangar they are the shiptemplate.sw files

You might want to add the savedatasettings.txt, and sw.cfg

Autopilot · Post by **Autopilot** » Mon Jun 25, 2012 10:11 am

hey cheers man, all worked out in the end without having to use my copied files, for some how it remembered everything

But my Norton runs out in 20 days so i'll look to be replacing it...

mcspedfreak · Post by **mcspedfreak** » Mon Jun 25, 2012 2:06 pm

the Game Mode option in Antivirus software simply means that the software will not run any scans and switch to a "minimal" mode while dx software is detected running fullscreen so as to leave the computers resources for the application (game)

as for adding software to the norton firewall protocol :
Open the NIS interrface
With Administrator level access, look under:

Settings -> Network -> Smart Firewall -> Advanced Settings -> Configure -> General Rules -> Configure -> Add.

Though i am fairly certain the game is already listed there.

A ping of 200 is a bit on the high side indeed.

You could also check yor packet loss, that is the line quality, from your connection to the server.
For a quick general test of your line i recommend www.speedtest.net for line speed (Bandwidth)and www.pingtest.net for packet loss and Jitter (Line Quality)

To check the line to a specific server you can use the good old CMD window:

In Windows, select Start and type CMD. This will give you a window like the one below.

type : ping -n 100 and the server IP (which you can see in the server list.)
without the port (e.g. :1234)
-n 100 = Ping 100 times

This will make your pc send out 100 signals, each time waiting for a reply from the server.
The time it takes to recieve each reply will deterimne your PING.
Should there be no reply to some signals that is whats called packet loss.

After your ping has been completed you should see a summary which looks something like this :

Ping statistics for 184.172.180.61:
Packets: Sent = 100, Received = 100, Lost = 0 (0%
Approximate round trip times in milli-seconds:
Minimum = 150ms, Maximum = 169ms, Average = 153ms

If it shows that you have packet loss, either via pingtest.net or the manual ping test, you should check your connetion, try a cable instead of wireless and if the problem persists get in touch with your ISP and let them have a look at it.

[Edited on 6-25-2012 by mcspedfreak]

Post by **Marvin** » Mon Jun 25, 2012 3:40 pm

Do we have a troubleshooting section? 'Cause, if we do, I think the above post should be part of it ... stickied even.

Edit: Yes ... http://www.starwraith.com/forum/forumdisplay.php?fid=26

[Edited on 6-25-2012 by Marvin]

mcspedfreak · Post by **mcspedfreak** » Mon Jun 25, 2012 4:12 pm

hehe i am flattered.
But i have to add that i dont really think that Autopilots problem can be solved by those steps.

The fact that the game in itself crashed and then refused to connect him rather indicates that some data has become corrupted.

That could mean either files in the games folder itself or maybe even files belonging to the operating system like those that manage networking protocols.

There are plenty of possible causes for this to happen.
- It could be something as simple as bad fragmentation ,in which case a defrag would help (right click the harddive under "My Computer">Properties>Defragmentation or get Defraggler to only defragment single folders.
- It could be conflicting / malicious software (NIS would grab most of that but not necessarily all of it so its advisable to get a second opinion Windows malware removal tool may be enough)
- It could be a failing hard drive. (right click the harddive under "My Computer">Properties>error checking for a simple test and this page for more specialised / thorough drive checks)

Those are just some possible causes for these kind of symptoms.
Maybe Vice himself know of some issues that are specific to his software in this regard.

It never hurts to make sure the basics are covered and checked though

[Edited on 6-25-2012 by mcspedfreak]

Post by **Marvin** » Mon Jun 25, 2012 7:45 pm

I just like the way you laid it all out with the screenshot and step-by-step instructions.